Refund and Return Policy

Refunds

1. Eligibility:
   • Refunds are applicable under the following circumstances:
     • Damaged or Defective Items: If you receive a damaged or defective product, please contact us within 7 days of delivery.
     • Incorrect Item: If you receive an item different from what you ordered, we will issue a refund or replacement.
     • Cancellation: If you cancel your order within 24 hours of placing it, you are eligible for a refund.
2. Refund Process:
   • To request a refund, please email us at support@anandpic.com with your order details.
   • We will review your request and process the refund within 5 business days.
3. Partial Refunds:
   • If your order has already been processed or shipped, a partial refund may apply based on the work completed.

Returns

1. Return Window:
   • You can initiate a return within 14 days of receiving the product.
   • The item must be unused, in its original packaging, and in the same condition as when you received it.
2. Return Process:
   • To initiate a return, please email us at support@anandpic.com with your order details.
   • We will provide instructions for returning the item.
3. Return Shipping:
   • You are responsible for return shipping costs unless the return is due to our error (e.g., incorrect item shipped).

Contact Us

If you have any questions or need assistance regarding refunds or returns, feel free to reach out to us at support@anandpic.com.