Cancellation and Refund Policy
Cancellation and Refund Policy
Order Cancellation
- Cancellation Window:
- You can cancel your order within 24 hours of placing it.
- After this period, we begin processing your order, and cancellation may not be possible.
- Cancellation Process:
- To cancel an order, please email us at orders@anandpic.com with your order details.
- We will confirm the cancellation and initiate the refund process.
Refunds
- Eligibility:
- Refunds are applicable only if you cancel your order within the specified window.
- Customized or personalized items are exempt from refunds unless there is a manufacturing defect.
- Refund Process:
- Once your cancellation request is approved, we will process the refund within 5 business days.
- Refunds will be issued to the original payment method used during the order.
- Partial Refunds:
- If your order has already entered production, a partial refund may apply based on the work completed.
Contact Us
If you have any questions or need assistance regarding cancellations or refunds, feel free to reach out to us at support@anandpic.com